Charter Bank in Chaska is dedicated to having personal relationships with the community.
“Our employees I believe go out of their way to provide a personalized experience for each customer,” said assistant vice president and branch manager Melissa Carlson. “We know their names, we chat with them, we know their families.”
Smiles, cookies and coffee make for a friendly environment, but Charter Bank’s commitment to creating positive change go beyond the banking experience.
Carlson said they also give their time and talent to community organizations, including being active members of the Chaska Chamber of Commerce.
Charter Bank has been recognized for excellence with the Bauer Financials Elite 5-Star Rating in 2016 and being ranked among the top 100 Community Banks in the nation by SNL Financial.
“When you walk into our bank you can tell we like being here and that provides a really good atmosphere when you walk in,” Carlson said.
The finalists were Firefly Credit Union in Shakopee, KleinBank in Chaska, KleinBank in Shakopee, South Metro Federal Credit Union in Shakopee, Wells Fargo Bank in Excelsior and Wings Financial Credit Union in Chaska.