SouthWest Transit may have drastically cut its services in response to the COVID-19 (coronavirus) pandemic, but that doesn’t mean its drivers are just twiddling their thumbs.
The transit service recently teamed up with Eden Prairie’s PROP Food Shelf to deliver food and household supplies to its clients who can no longer get to the food shelf’s offices at 14700 Martin Drive in Eden Prairie.
“The people that need the food shelf services really do need everybody’s help. We’re playing a small part in getting that food to them,” said Len Simich, SouthWest Transit’s CEO. “Everybody’s coming together throughout the community just to do what they can.”
The collaboration’s roots began when Janet Palmer, PROP’s executive director, realized that the food shelf’s clients’ needs were changing as the demands on PROP’s services grew. With many of SouthWest Transit’s routes temporarily cut because of a drop in ridership, some of PROP’s clients couldn’t get to the food shelf to pick up their groceries. And those who could were sent home with a bigger burden: the food shelf has switched from weekly pickups to every other week and increased the amount of food that people go home with, which is hard to manage on public transit.
Palmer turned to SouthWest Transit to ask if it could help.
“I asked them if they could think creatively,” she told Eden Prairie News. “They were great, came back and said ‘hey, we’ve talked internally and we have an idea.’”
SouthWest proposed that a single driver pick up the boxes of food from PROP and deliver them to around 50 households throughout the month, dropping the boxes outside the clients’ doors to ensure a no-contact pickup. They’re providing the service to PROP for free, Simich added. To make matters better, an employee of the city of Eden Prairie is helping coordinate delivery times and driving routes for PROP so the food shelf’s case managers don’t have to take on that additional workload, Palmer said.
The first delivery occurred on April 15, and Palmer and Simich are looking forward to continuing and potentially adding more capacity to the services as needs increase. Because the demand for services is so low at the moment, one of SouthWest’s 30 presently-employed drivers is practically guaranteed to be available to fulfill that need if necessary, Simich added.
SouthWest Transit is also considering a partnership with local grocery stores to deliver food to senior citizens who are afraid to walk into a crowded store and risk coming into contact with the coronavirus, Simich said.
While the shift to socially distanced services in March was abrupt for PROP, the employees are getting used to their new routines, Palmer said.
“We’ve got the kinks out,” she said.
While demand for PROP’s service have remained steady since the pandemic hit, Palmer and the rest of the staff are bracing for an influx of clients as the crisis continues.
“We know we’re going to need a lot for housing and other financial emergency services,” she noted. “We’re kind of the last resort.”
She encouraged would-be donors to visit the food shelf’s most-needed items page and to contribute financially when able. The website is www.propfood.org.